|
|
|
Top 10 ClickBank Merchant Mistakes
Author: Stephen Carter
If you sell digital goods on the web there is a very good chance that you have either considered
selling your wares through the ClickBank merchant network, or you are already doing so. ClickBank
offers some fantastic advantages to the seller, not the least of which is its very large affiliate
base. But time and again merchants fail to harness the full power of ClickBank by doing nothing
less than shooting themselves in the foot with behavior that is just plain, well... stupid. Sure,
I could have said pitiful, but they are hard to pity.
I have seen all the follies a ClickBank merchant can make. I have visited every sales page of
every merchant in the ClickBank network. I had to. It was the only way I could build my ClickBank
review site. I needed to see every offering available to the public. What I learned about great
sales pages I can relate some other time. What I can tell you about the sites that made me grate
my teeth can be summarized in my list of the top 10 things a ClickBank merchant can do to destroy
their business:
1. Be A Clueless Merchant
The number one mistake you can make as a merchant is to add your site to the ClickBank merchant
network before you are ready to receive potential customers. I have lost count of the number of
times have I been to what should have been a sales page, only to discover a generic web hosting
page announcing to the merchant (not to me) that this is the homepage of their future web site.
Great first impression.
Those 100,000 affiliates you bated with your new offering? You just slammed the door on their
faces. Think they will ever be back to promote you? Not a chance in hell.
2. Be Vague About Your Merchant Offering
When I go to a merchant site it is with the express intention of finding the one graphic that
will summarize the merchant offering in a well-defined way. If an ebook is being sold, I look
for an ebook cover to place near the ebook description on my site. Every sales page that offers
an ebook should display a cover. There is no exception to this rule. When I see a cover I know
immediately what is for sale. If a piece of software is being offered I expect a virtual software
box to be present. Failing this, I look around for ANY graphic that can be used to represent the
site. Amazingly 27 percent of ClickBank sales pages have NO usable image whatsoever. These sites
are begging to be ignored, and of course, they are ignored. These sites NEVER appear in the
listings of popular ClickBank merchant pages.
3. Treat Every Prospect Like An Idiot
Only 7 copies left. Once this door closes it will never open again! Learn the secrets to
BLAH BLAH BLAH that the EXPERTS do NOT want you to know! Learn the SHOCKING truth now, while
there is still time! At last, someone who is FED UP with the system and is willing to spill
the beans! Who else wants to make $1000 A DAY for 30 minutes of work?
Brother, if this is great sales copy, it surely is not original. If you are going to use
canned sales copy to reel in prospects, at least show your audience a little respect and
rewrite the copy to make it original. Nothing warns me faster that the offering is junk than
rehashed sales copy. If the blurb is not original, how likely is it that the goods are any
better?
4. Fake It, Poorly
Even if the sales copy is not spectacularly bad, there is the question of credibility. If I
am on the site of a merchant who is offering to teach me how to make piles of cash on the
internet the way he or she does every day, then I had better be looking at a web site that
has obviously had money poured into it. There should be polished graphics and styling
throughout the pages. There should be clear signs that a professional web designer has
spent days pouring their talent into the site. Why? Because someone who has made money
knows that spruced-up pages make back much more than was invested to produce them. If
the sales page looks home-made it is because that "self-made millionaire" does not have
the coin to risk on web design.
5. Ignore The Bandwidth Considerations Of Your Prospect
Not everyone who comes to your merchant sales page will have a high-speed connection.
This means that you need to be careful about how you handle images appearing on your
pages. Teach yourself the basic facts about images. Learn the difference between PNG,
GIF, and JPG images. Determine what the file size is of each image that appears on
your page. If an image is bigger than 20 kilobytes, ask yourself why that is.
If you specify the
width and height of an image using the IMG tag, made sure the numbers you provide
represent the ACTUAL width and height of the image in pixels. I have seen monster
images 1000 pixels wide by 1000 pixels high shoehorned into a display area 100 pixels
wide by 100 pixels high. The download time for this image is 100 times longer than
for an equivalent image of dimensions 100 x 100 pixels. On a high-speed connection your
page might load in 5 seconds. For everyone else it is taking more than 6 minutes!
Moral: ALWAYS resize your images to the size they are displayed on your site.
6. Use Multiple Payment Processors
If you are a ClickBank merchant who offers customers alternative payment processing options,
such as Paydotcom, you are doing your customer a favor, but very likely at your expense.
If you had been banking on both ClickBank and Paydotcom affiliates to promote you, think again.
ClickBank affiliates will know that half of their commissions could be lost when referred
customers pay through Paydotcom. Likewise, Paydotcom affiliates will know that half their commissions
could be lost when referred customers pay through ClickBank. Neither will see any good reason
to promote you, and few will. Up to 90 percent of the customers of a successful merchant are
referred by affiliates. Therefore, offering multiple payment processing options could reduce
your number of sales significantly.
7. Ignore The Concerns Of Your ClickBank Affiliates
As mentioned above, up to 90 percent of your business can be attributed to ClickBank affiliates
who herd relevant traffic to your site. The service these affiliates offer should not
be undervalued. The number one concern of affiliates, and rightly so, is that they should be
paid for their service. You can help alleviate this concern by NOT leaving the affiliate ID
in the hoplink on your site, which might allow savvy customers to remove it and deny the
affiliate their rightful commission. Research this topic. Learn how to guard the affiliate ID,
and pass it on to ClickBank when a transaction is made. Treat your affiliates right, and they
will pay you back with redoubled effort to make your business a success. Allow them to be cheated
and you will find yourself marketing your product on your own.
8. Offer A Derivative Product
The best merchants in the ClickBank network, the most successful merchants, are offering their
customers a one-of-a-kind product. They did not arrive at their offering by just slapping together
information that can be obtained in a hundred other places. They put some thought into creating
something distinctly their own. They made their mark by coming up with something original, which
at the same time solves a problem for which a lot of people need a solution. If you are offering
something that 100 other people are offering, then you should expect to share in the diluted
customer base. If you want to dominant your market, even if a niche market, produce something
that sets you apart. Aspire to produce the offering that inspires others to copy you. Do not
settle for mediocrity. Sure, there are thousands of run-of-the-mill merchants in the
ClickBank marketplace. But they are NOT making any money.
9. Offer A Worthless Product
Worse than the derivative product by far is the product that purports to solve the specific
problem that brought the customer to your site, but in fact does no such thing. These are the
kinds of products that spring from the minds of wishful thinkers, and are based on theory
rather than experience. If you have a great idea for making money, for example, rigorously
test it before writing an ebook that claims how easy it is to create wealth. If you write
an ebook on how to groom your dog, you had better own at least one dog and be in the habit
of grooming it. How else to know about the problems a real dog owner faces? Do not expect
people to pay for your ideas. They will only be willing to part with their money for solutions
based on experience.
10. Scare The BeeJeebies Out Of Your Visitors
As a matter of course, I regularly spider the homepages of all ClickBank Merchants. Imagine
my surprise when my virus-scan software reported a virus on one of these merchant pages.
If your visitors detect the same thing don't expect them EVER to return. Do yourself a favor
and keep a current copy of your homepage some place where your virus-scan software will find
it. If you have a problem, you want to know about it, and fix it, before anyone else gets
the chance to broadcast the problem. Anything that triggers virus-scan software requires
immediate attention, even if the triggering agent is not actually a real virus.
11. Fail To Be A ClickBank Hotshot
Consider this one a bonus.
Your business will benefit from anything you can do to increase your credibility in the eyes
of prospects visiting your site. So look for ways to achieve this. If you offer an exceptional
product, it should not be difficult to obtain a quality seal to place on your sales page
which certifies that your offering has been judged worthy and is recommended by consumers.
Type "ClickBank Quality Seal" into your favorite search engine to come up with ideas.
Testimonials also work well to instill trust, but do not add those backed up merely by a name.
Pete Holsworth from Colorado swears by your product. But who is Pete Holsworth? Is he real?
Or is he a figment of your imagination? Offer testimony from authenticated reviewers only.
|
|